GET 20% OFF YOUR FIRST CLEANING
Welcome to our FAQ section! Here, we address some of the most common questions we receive about our cleaning services. Whether you’re a new customer or considering our services for the first time, we hope this information helps you make an informed decision.
We offer house cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleanup, window cleaning, and office/commercial cleaning. Services can be tailored to your needs.
Most cleanings take 2–4 hours depending on the size of your space and type of service. Deep or first-time cleans may take longer.
Standard cleanings include dusting, vacuuming, mopping, surface wiping, kitchen and bathroom cleaning, and trash removal. We’ll walk through your space to confirm specifics.
Not at all. Many clients provide access via a code or key. Just let us know your preference when scheduling.
Absolutely! We're happy to work in pet-friendly homes. However, for their comfort and safety (and ours), we recommend keeping pets in a separate room or a secure area during the cleaning. This helps us focus on delivering the best results without causing stress to your furry family members.
Yes — our team brings all necessary products and tools. We also offer eco-friendly options. If you prefer we use your supplies, just let us know.
You can call, text, or email us. We recommend giving at least 24 hours’ notice for any changes.
We accept cash, checks, bank transfers, and other agreed-upon methods. Payment is due at the time of service.
We offer a 100% satisfaction guarantee. Let us know within 24 hours, and we’ll return to re-clean the area at no extra cost.
Yes! We offer flexible cleaning for businesses, including after-hours and weekend availability to avoid disruption.
Yes, all our employees undergo thorough background checks and training.
Yes, all our team members are fully insured and bonded for your peace of mind.
The ideal frequency depends on your type of business, foot traffic, and cleanliness standards. Most commercial clients choose weekly or biweekly cleanings, but we’re happy to recommend a schedule based on your specific needs during your estimate.
Absolutely. Our post-construction cleaning removes dust, debris, and residue to leave your space spotless and move-in ready.